![]() ![]() Ways you can use the VNC Server mobile app Improving time-to-resolution, and increasing service levels.Offering a more informed, contextual support experience.Identifying the issue and find the fix sooner.Cutting out costly back-and-forth correspondence.Reducing the time spent deciphering support tickets.The VNC Server mobile app will benefit your business by: ![]() IT teams can get a real-time view of devices, giving them more context and helping them identify and fix the issue sooner. ![]() VNC Server for Mobile gives you attended access to mobile devices running Android and iOS/iPadOS, meaning support agents can now provide better remote support to mobile users. Support agents often find themselves going back and forth, either trying to understand more detail from the end-user or relaying instructions for fixing the problem. A world of possibilities with on-the-spot assistanceįinding the fix to an end-user’s technical issue remotely can be challenging. ![]()
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